Month: October 2020

How Chatbots Can Help Your Marketing In An “Instant Gratification” Society

How Chatbots Can Help Your Marketing In An “Instant Gratification” Society How Chatbots can help in marketing

Studies show that consumers handle 85% of their engagement with businesses without ever interacting with another human being. Instead of engaging with people, consumers opt for self-service options and chatbots. Many millennials prefer to handle customer service matters themselves. Baby boomers are more likely to expect benefits from chatbots than millennials, according to Apiumhub, with […]