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Month: October 2020

How Chatbots Revolutionize Marketing: Benefits and Strategies

How Chatbots Revolutionize Marketing: Benefits and Strategies How Chatbots can help in marketing

Studies show that consumers handle 85% of their engagement with businesses without ever interacting with another human being. Instead of engaging with people, consumers opt for self-service options and chatbots. Many millennials prefer to handle customer service matters themselves. Baby boomers are more likely to expect benefits from chatbots than millennials, according to Apiumhub, with […]